Getting help with your car park booking
Our customer service team is ready and available to help you 7-days a week. Based in the UK, they will help you make a new booking, amend your existing one, or cancel it if your plans change.
Help with making a booking
If you need help to make a booking, please write down your booking reference (You can find this on the comparison page during your search) and give us a call on 02920 460460.
You can also email firstname.lastname@example.org
Need to get in touch with the team?
Our customer service team are available 7-days a week to answer your call.Telephone: 02922 460460
- 8:00am - 21:00pm Monday to Friday
- 8:20am - 19:00pm Saturday & Sunday
Need to alter your booking?
Frequently Asked Questions
What if my flight is cancelled or delayed?
Most car park will accept that not everything goes to plan. Car parks such as the Highwayman Secure, will actively monitor your flight times - making them aware of any problems.
Above all, don't panic! And please do feel free to call our customer service team if you need assistance.
How can I find information about a car park?
We're quite possibly the most comprehensive source of information about Cardiff Airport car parks!
Visit our information pages below to discover more about the range of spaces available:
- Long Stay 1
- Long Stay 2
- Meet & Greet
- Highwayman Secure
- Cardiff Airparks
I'm a disabled passenger, how can I get help?
Every car park at Cardiff Airport will cater for the needs of disabled passengers. Below, are some resources to help you book your space and catch your flight with ease.
- Disabled parking at Cardiff Airport
- Special assistance service and assistance
- Call 01446 729329 or email PRMDesk@cwl.aero to speak with airport assistance staff.
- The Civil Aviation Authority guide to reduced mobility travel: www.caa.co.uk/Passengers-with-disabilities-and-reduced-mobility/
- European Union guide to your passenger rights: https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm
- Give our support team a call on 02922 460460 or email service@cardiffairportlongstay if you have any disabled parking questions.